Project Vitae

2024

• Author, designer, self-publisher, Red Dragon Blue Dragon, an original children's storybook written by Alan Weiler. Illustrations prompted and edited in Photoshop by Alan Weiler. 32 pages plus cover. 3600 words. Sugested ages 5 to 11. Ongoing self-publishing in a variety of formats. 2024. Shimarelle Press, an imprint of Kallisto Productions, Inc.

  2022-23

• Instructional designer, writer, eLearning developer, Various projects under non-disclosure as an Accenture employee. For both clients and internal company use. 2022-23.

  2021

• Instructional designer, writer, graphic designer, animator, User Training, an eLearning course covering the use of a company's tool for requesting and submitting agreements. Authored in Storyline. 2021. (Agency: FutureState).

• Instructional designer, writer, graphic designer, animator, Instructional Videos, a series of animated videos covering the features of a company's corporate purchasing system. Authored in Camtasia. 2021. (Agency: FutureState).

• elearning developer, Data Information Protection Worldwide, migrate an eLearning module covering the basics of using data protection features to an additional 15 languages. Authored in Storyline. 2021. (Agency: FutureState).

• eLearning development, Company eLearning updates, development and editing for several eLearning courses covering processes at a company. 2021. (Agency: FutureState).

  2020

• Instructional designer, writer, graphic designer, animator, Gilead Data Information Protection, an eLearning module covering the basics of using the data protection features built into Microsoft Office. Authored in Storyline. 2020. (Agency: FutureState).

• Animator, graphic designer, Introduction to Lookout, short how-to video for Gilead to use in-house when introducing an app providing secruity on mobile phones. Authored in Adobe Captivate. 2020. (Agency: FutureState).

• Instructional designer, graphic designer, Alameda County Resliency Program - Understanding & Acknowledging Diverity, speaker support for a workshop delivered to Child Support Services. Authored in Powerpoint. 2020. (Agency: FutureState).

• Instructional designer, writer, graphic designer, Business Continuity Quick Reference Guides, a series of short guides to help Gilead employees find and manage Business Continuity Plans. Authored in Powerpoint. 2020. (Agency: FutureState).

• Instructional designer, writer, graphic designer, Guide to Crisis Notification Tool, a quick reference Guide providing step-by-step instructions to Gilead Group Managers to use prior to, during, and after a crisis. Authored in Word. 2020. (Agency: FutureState).

• Instructional designer, writer, animator, Gilead Crisis Notification Tool, a series of videos providing step-by-step instructions for how to use Gilead's Crisis Management tool. Authored in Adobe Captivate. 2020. (Agency: FutureState).

• Instructional designer, content developer, Intuit Live Services Manager, a series of draft eLearning modules covering how team leaders can best manage customer service agents. 2020. (Agency: FutureState).

• Instructional designer, writer, graphic designer, animator, Good Documentation Practices at Gilead, an eLearning module covering the management and archival of GxP paper records in preparation for regulatory inspection. 2020. (Agency: FutureState).

• Instructional designer, writer, graphic designer, animator, Good Practices Fundamentals at Gilead, an eLearning module covering how Gilead maintains its computerized systems to meet the regulations put forth by health authorities around the world. 2020. (Agency: FutureState).

• Instructional designer, writer, graphic designer, animator, Tracking Monthly Bookkeeping Progress Using Projects in QuickBooks, a job aid in Adobe Rise for Intuit customer service representatives. 2020. (Agency: FutureState).

• Instructional designer, writer, graphic designer, animator, Supplier Engagement Best Practices at Gilead, an eLearning module covering agreements and procedures for managers to use as they engage with suppliers. Authored in Captivate. 2020. (Agency: FutureState).

• Instructional designer, writer, graphic designer, animator, IT Training Program Overview for IT People Managers at Gilead, an eLearning module covering the steps managers use to ensure staff have been assigned and completed required training. Authored in Captivate. 2020. (Agency: FutureState).

• Developer, writer, Trauma-Informed Approach - version for ADA-WCAG compliance, an eLearning course that presents to providers benefits and best practices. Developed for New York State Psychiatric Institute. Authored in Storyline. 2020. (Agency: FutureState in assoc with Intrac Inc.).

• eLearning development, Gilead eLearning updates covering planning processes, development and editing for several eLearning courses covering processes at Gilead. 2020. (Agency: FutureState).

  2019

• Instructional designer, writer, graphic designer, animator, Development Funds Training - Two Tier Programs at VMware, two eLearning modules for Partner Marketing Managers and Business Managers. Authored in Captivate. 2019. (Agency: FutureState).

• Instructional designer, writer, graphic designer, animator, Development Funds Training at VMware, five eLearning modules for Partner Marketing Managers. Authored in Captivate. 2019. (Agency: FutureState).

• Instructional designer, writer, graphic designer, animator, Conducting Needs-based Conversations at Intuit, two eLearning modules and a coaching session template for instructing customer service representatives. Authored in Storyline. 2019. (Agency: FutureState).

• Instructional designer, writer, graphic designer, Business Continuity Planning at Gilead, an eLearning course to prepare Gilead employees for responding to emergencies and resuming critical operations. Authored in Storyline. 2019. (Agency: FutureState).

• Instructional designer, writer, graphic designer, animator, Cisco Collaboration SaaS Authorization Sales Training Updates, animated videos for training Cisco Partners on the features and benefits of Cisco Collaboration services. Authored in Captivate. 2019. (Agency: FutureState).

• Instructional designer, writer, graphic designer, animator, Marketing Anaplan System, a series of Spark-based videos covering Adobe's marketing and budgeting system. 2019. (Agency: FutureState).

• eLearning development, Various Courses for Gilead, development and editing for several eLearning courses covering processes at Gilead. 2019. (Agency: FutureState).

• eLearning development, Various Courses for NYSPI, development and editing for several eLearning courses developed in association with New York State Psychiatric Institute. 2019. (Agency: FutureState).

  2018

• Instructional designer, writer, graphic designer, animator, Cisco Collaboration SaaS Authorization Sales Training, over 3.5 hours of animated videos for training Cisco Partners on the features and benefits of Cisco Collaboration services and how to position and sell the offerings. Required by Cisco for authorization to sell the services. Authored in Captivate. 2018. (Agency: FutureState).

• Instructional designer, developer, writer, graphic designer, Community Care Model, an eLearning course that presents to community leaders a model for how to help support better mental health in their communities. Developed for ThriveNYC in association with New York State Psychiatric Institute and Intrac Inc. Authored in Storyline. 2018. (Agency: FutureState).

• Instructional designer, animator Workplace by Facebook Videos, a series of instructional videos encouraging the use of Workplace by Facebook within the United Way organization world-wide. Authored in Captivate. 2018. (Agency: FutureState).

• Instructional designer, writer, graphic designer, animator, VMware Development Funds Videos, a series of instructional videos and a playbook describing how to use the internal VMware Development Funds program for Channel Partners. Authored in Captivate. 2018. (Agency: FutureState).

• Instructional designer, writer, graphic designer, animator, SimpleBuy How-To Videos, a series of 12 instructional videos describing how to use the internal SimpleBuy procurement system for Roche. Authored in Captivate. 2018. (Agency: FutureState).

• Instructional designer, writer Cisco Training Plan for Collaboration Services, a plan for how Cisco can develop training resources for a wide ranging set of related services. 2018. (Agency: FutureState).

• Instructional designer, writer, graphic designer, animator, Introducing Master Data Management System, an animated presentation covering the key reasons Roche has made improvements to its vendor management system. Authored in Captivate. 2018. (Agency: FutureState).

• Instructional designer, developer, writer, graphic designer, PDS Benefits Realization Management, an eLearning course covering the end-to-end Benefits Realization Management Framework for Roche. Authored in Storyline. 2018. (Agency: FutureState).

  2017

• Instructional designer, developer, writer, graphic designer, Adopting Communications Tools at PVH, a series of short videos and PDF references encouraging the internal adoption of communications tools deployed by the company. Authored in Captivate. 2017. (Agency: FutureState).

• Instructional designer, graphic designer, Sales Training, assisted with screen designs and animations to augment the development of Genesys eLearnng courses. Authored in Storyline. 2017. (Agency: FutureState).

• Instructional designer, developer, writer, graphic designer, Introducing the Cisco BE4000, an eLearning course covering the features and benefits of a Cisco product, along with how to sell and deploy the device. Translated into 4 languages. Authored in Storyline. 2017. (Agency: FutureState).

• Instructional designer, developer, writer, graphic designer, Problem Solving Techniques, an eLearning course that presents to community leaders techniques for solving personal problems that can be shared with people in their communities. Developed for ThriveNYC in association with New York State Psychiatric Institute and Intrac Inc. Authored in Storyline. 2017. (Agency: FutureState in assoc with Intrac Inc.).

• Instructional designer, writer, VMWare Sales Presentations, assisted with content development for a VMware sales conference. 2017. (Agency: FutureState).

• Writer, designer, Changing the Conversation, composed a toolkit to help caregivers provide useful information to people considering certain treatment options. For Northwell Health. 2017. (Agency: FutureState in assoc with Intrac Inc.).

• Instructional designer, developer, Gilead Unity, update to an eLearning course that introduces Unity, a project development and tracking methodology in use at Gilead. Authored in Storyline. 2017. (Agency: FutureState).

• Writer, VMware BattleCards, content developent and writing of VMware market positioning and value statements. 2017. (Agency: FutureState).

  2016

• Instructional designer, writer, VMWare Conference Presentations, assisted with content development for a VMware internal sales conference. 2016. (Agency: FutureState).

• Developer, Information Security Training and Awareness, update elearning course for LAM Research. Storyline. 2016. (Agency: FutureState).

• Instructional designer, writer, developer, Cisco Ready Usage and Management Guides, captured the many roles and tasks conducted by the outgoing Cisco Ready Program Manager into a series of guides targeted to several audiences, both internal and external. 2016. (Agency: FutureState).

• Instructional designer, developer, writer, graphic designer, Self-care and Stress Management Techniques, an eLearning course that presents to faith-based and community counselors techniques for managing stress that can be shared with people in their communities. Developed for ThriveNYC in association with New York State Psychiatric Institute and Intrac Inc. Authored in Storyline. 2016. (Agency: FutureState in assoc with Intrac Inc.).

• Instructional designer, writer, developer, Cisco Rewards Lifecycle Management, a series of instructional, self-running, animated presentations, authored in Captivate. 2016. (Agency: FutureState).

• Instructional designer, developer, Gilead Budget Fundamentals, an eLearning course that introduces budget development and tracking methodology in use at Gilead. Authored in Storyline. 2016. (Agency: FutureState).

• Instructional designer, developer, writer, graphic designer, Trauma-Informed Approach, an eLearning course that presents to providers the benefits of using a trauma-informed approach and provides an introduction to best practices. Developed for New York State Psychiatric Institute. Authored in Storyline. 2016. (Agency: FutureState in assoc with Intrac Inc.).

• Instructional designer, writer, developer, Cisco Ready Lifecycle Management, updated a series of instructional, self-running, animated presentations, authored in Captivate. 2016. (Agency: FutureState).

• Instructional designer, writer, VMWare Sales Presentations, assisted with content development for a VMware PEX sales conference. 2016. (Agency: FutureState).

• Instructional designer, writer, developer, Cisco Ready Lifecycle Management, a series of 5 instructional, self-running, animated presentations authored in Captivate. 2016. (Agency: FutureState).

• Instructional designer, developer, writer, graphic designer, Gilead Standard Operating Procedures, an eLearning course that introduces Standard Operating Procedures and key guidelines to Gilead IT and Change Management teams. Authored in Storyline. 2016. (Agency: FutureState).

• Instructional designer, developer, Gilead Unity, an eLearning course that introduces Unity, a project development and tracking methodology in use at Gilead. Authored in Storyline. 2016. (Agency: FutureState).

• Instructional designer, writer, Recognizing FEP, assisted with the development of several short guides for clinicians as they learn to recognize young adults with First Episode Psychosis. For New York State Psychiatric Institute. 2016. (Agency: FutureState in assoc with Intrac Inc.).

• Instructional designer, developer, graphic designer, Using PATH, an eLearning course that introduces an operational feasibility evaluation process to Core teams at Genentech. Authored in Storyline. 2016. (Agency: FutureState).

• Instructional designer, developer, writer, graphic designer, Using Global Product Registration System, an eLearning course that covers the use of a complex Product Information System in use by Roche content managers. Authored in Storyline and Captivate. 2016. (Agency: FutureState).

  2015

• Instructional designer, writer, VMWare Sales Presentations, assisted with slide development for a VMware virtual sales conference. 2015. (Agency: FutureState).

• Instructional designer, developer, writer, graphic designer, Working with Families, an eLearning course that presents to family therapists the benefits of working with a consumer's family and provides an introduction to best practices. Developed for New York State Psychiatric Institute. Authored in Storyline. 2015. (Agency: FutureState in assoc with Intrac Inc.).

• Instructional designer, writer, developer, Cisco Lifecycle Management - Uncovered Devices, a self-running, animated presentation authored in Captivate. 2015. (Agency: FutureState).

• Instructional designer, developer, writer, graphic designer, Using Roche Therapeutic Area Portal, an eLearning course that walks Roche employees through a new portal used for viewing study data. Authored in Storyline. 2015. (Agency: FutureState).

• Instructional designer, writer, animator, Using Smart Net Total Care for Cisco Partners, a series of animated presentations covering how Cisco Partners can use SNTC to help their customers. Authored in Captivate. 2015. (Agency: FutureState).

• Instructional designer, writer, graphic designer, SNTC Security Overview, an animated presentation covering how Cisco addresses customer security in the context of one of its premier services. Authored in Captivate. 2015. (Agency: FutureState).

• Instructional designer, developer, animator, Cisco Services Opportunity Management and Forecasting, an instructional, animated presentation that explains complex opportunity management strategies to Cisco sales teams. Authored in Captivate. 2015. (Agency: FutureState).

• Instructional designer, writer, Cisco Quoting and Ordering Guide, guidance for how to order a Cisco service. 2015. (Agency: FutureState).

• Instructional designer, developer, animator, Cisco Financial Services Acumen, an instructional, animated presentation that explains complex compensation rules to Cisco sales teams. Authored in Captivate. 2015. (Agency: FutureState).

• Instructional designer, writer, developer, Cisco Installed Base Lifecycle Management, a series of 10 instructional, self-running, animated presentations authored in Captivate. 2015. (Agency: FutureState).

• Instructional designer, writer, developer, animator, Cisco Enterprise Mobility Services Platform, an animated presentation promoting Cisco's platform for delivering engaging context-aware mobile experiences. Self-running video-on-demand authored in Captivate. 2015. (Agency: FutureState).

• Instructional designer, writer, developer, Cisco Collaboration Adoption Practice, a course with 22 eLearning modules covering Cisco's guidance to partners who are developing a technology adoption practice. Self-running video-on-demand authored in Captivate. 2015. (Agency: FutureState).

• Writer, Smart Net Total Care Online Help, screen-by-screen guidance for using a Cisco data portal. 2015. (Agency: FutureState).

• Developer, Onyx Development End-to-End Process, a short overview of the Onyx E2E process initiative. 2015. (Agency: FutureState).

• Instructional designer, writer, Cisco CSAM Training, webinar covering the purpose and use of a Cisco access management tool. 2015. (Agency: FutureState).

  2014

• Instructional designer, writer, developer, Cisco SNTC Training, a short introduction to the use of a Cisco data portal. 2014. (Agency: FutureState).

• Developer, Information Security Training and Awareness, elearning course for LAM Research. Storyline. 2014. (Agency: FutureState).

• Instructional designer, writer, developer, Cisco EMSP Studio, eLearning for a Cisco mobile application development platform. Storyline. 2014. (Agency: FutureState).

• Instructional designer, writer, developer, Cisco EMSP Development Studio, eLearning for a Cisco mobile application development tool. Storyline. 2014. (Agency: FutureState).

• Instructional designer, writer, developer, Cisco EMSP WiFi MX, eLearning for a Cisco mobile application development tool. Storyline. 2014. (Agency: FutureState).

• Instructional designer, writer, developer, Cisco EMSP App X, eLearning for a Cisco mobile application development tool. Storyline. 2014. (Agency: FutureState).

• Instructional designer, writer, developer, Onyx - CTMP, training for a new document sharing system. ELearning developed in Articulate Storyline. 2014. (Agency: FutureState).

• Instructional designer, CPUC IT Training, software training design for California Public Utilities Commission. 2014. (Agency: FutureState).

• Instructional designer, writer, developer, Refresh-the-Network Overview, promotion for a Cisco program used to identify sales opportunities. Animated presentation developed in Adobe Captivate. 2014. (Agency: FutureState).

• Instructional designer, writer, developer, IBLM Executive Overview, promotional presentation for a Cisco portal used to identify sales opportunities. Animated presentation developed in Adobe Captivate. 2014. (Agency: FutureState).

• Instructional designer, writer, developer, IBLM Demonstration, how-to guidance for a Cisco portal used to identify sales opportunities. Animated presentation developed in Adobe Captivate. 2014. (Agency: FutureState).

• Instructional designer, editor, Watch Me Demonstrate Cisco Smart Net Total Care, an experienced presenter gives a demonstration so sales people can learn from their example. Screen capture with voice-over edited in Camtasia. 2014. (Agency: FutureState).

• Instructional designer, developer, Sample Demonstrations for Cisco Smart Net Total Care, scripted demonstrations of portal features. 2014. (Agency: FutureState).

• Instructional designer, writer, developer, How to Demonstrate Cisco Smart Net Total Care, sales training for internal Cisco sales and Cisco partners selling a Cisco service. Animated presentation developed in Captivate. 2014. (Agency: FutureState).

• Writer, Guide to How to Demonstrate Cisco Smart Net Total Care, a quick reference guide for Cisco internal sales and Cisco partners. 2014. (Agency: FutureState).

  2013

• Instructional designer, writer, presenter, How to Quote & Order Cisco Smart Net Total Care, train-the-trainer webinars for internal Cisco teams who support quoting and ordering a Cisco service. 2013. (Agency: FutureState).

• Instructional designer, writer, developer, How to Quote & Order Cisco Smart Net Total Care, eLearning for Cisco internal teams. 2013. (Agency: FutureState).

• Writer, Quoting & Ordering Cisco Smart Net Total Care, Ordering Guide for internal and external teams quoting and ordering a Cisco service. 2013. (Agency: FutureState).

• Instructional designer, developer, Using LiveLink, How-To videos authored in Camtasia. For Onyx Pharmaceuticals. 2013. (Agency: FutureState).

• Instructional designer, writer, developer, Cisco Smart Service Academy - Selling the Cisco SolveDirect service, an eLearning course for Cisco sales people and partners. Articulate Storyline. 2013. (Agency: FutureState).

• Instructional designer, writer, developer, Cisco Smart Service Academy - Selling Cisco Partner Support Service, an eLearning course for Cisco sales people and partners. Articulate Storyline. 2013. (Agency: FutureState).

• Instructional designer, writer, developer, Drive to Nine, Sales training for Cisco's collaboration platform. Articulate Storyline. 2013. (Agency: FutureState).

• Instructional designer, writer, developer, Report Portal Instructional VODs, embedded How-To videos authored in Adobe Captivate. For Cisco. 2013. (Agency: FutureState).

• Instructional designer, writer, developer, Cisco Smart Service Academy - Selling Cisco Smart Service, an eLearning course for Cisco partners who sell a Cisco service. Articulate Storyline. 2013. (Agency: FutureState).

• Instructional designer, writer, developer, Cisco Smart Service Academy - Cisco Smart Service - Handling Objections, an eLearning course for Cisco sales people and Cisco partners. Articulate Storyline. 2013. (Agency: FutureState).

• Instructional designer, writer, developer, Cisco Smart Service Academy - Cisco Smart Service - Setting Customer Expectations, an eLearning course for Cisco sales people and Cisco partners. Articulate Storyline. 2013. (Agency: FutureState).

• Instructional designer, writer, developer, ROI Analysis, an eLearning course for Cisco sales people who will use Cisco ROI Analysis tools in preparation for sales calls. Articulate Storyline. 2013. (Agency: FutureState).

• Designer, developer, IntelliTrans Railroad 101 Download Page, developed a download center for study guides and instructional content for employees who need access to industry and company knowledge. Articulate Storyline. 2013. (Agency: FutureState).

• Instructional designer, writer, developer, Genesys Administrator Extension, designed a self-paced eLearning course for administrators configuring an automated call center software system. Articulate Storyline. 2013. (Agency: FutureState).

• Instructional designer, writer, developer, Selling Cisco Installed Base Management Service, updated an eLearning course for Cisco sales people who sell an installed base management service to enterprises. Articulate Storyline. 2013. (Agency: FutureState).

• Instructional designer, writer, developer, Cisco Services for Public Sector, updated an eLearning course for Cisco sales people who sell to the public sector. Articulate Storyline. 2013. (Agency: FutureState).

• Instructional designer, writer, developer, Cisco Services Portfolio Transformation, developed an eLearning course for Cisco's new way of describing its services portfolio. Articulate Storyline. 2013. (Agency: FutureState).

• Instructional designer, writer, developer, Cisco Partner Portal Simulation, developed an animated demonstration and training presentation on a new data portal for Cisco partners. Adobe Captivate. 2013. (Agency: FutureState).

  2012

• Instructional designer, writer, developer, Cisco Smart Service Academy - Renewals Competency Center, developed an eLearning course in Articulate Storyline to instruct account teams on how and when to use a sales program to renew a Cisco service. 2012. (Agency: TechProse).

• Instructional designer, writer, developer, IntelliTrans Railroad 101 Curriculum, developed study guides and over 400 self-paced quiz questions for employees gaining industry and company knowledge. 2012. (Agency: TechProse).

• Instructional designer, writer, Genesys Interaction Workspace Training, designed a self-paced eLearning course for call center employees learning the use of automated call center software. 2012. (Agency: TechProse).

• Designer, writer, producer, Cisco Operations eLearning Course, updated an eLearning course to instruct Cisco operations teams with new information regarding how to quote and order a Cisco service. 2012. (Agency: TechProse).

• Designer, writer, Cisco Service Ordering Guide, designed and wrote an Ordering Guide to aid Cisco operations teams to quote and order a Cisco service. 2012. (Agency: TechProse).

• Designer, writer, Cisco Training Plan Templates, designed and developed training plan templates and presentation slides to communicate plans to stakeholders. 2012. (Agency: TechProse).

• Instructional designer, writer, Cisco Smart Service Academy - Sales Acceleration, designed an eLearning course to show account teams how and when to use selected sales programs to effectively sell a Cisco service. 2012. (Agency: TechProse).

• Instructional designer, writer, Cisco Smart Service Academy - Selling Network Optimization Service, designed an eLearning course to prepare account teams to sell a Cisco service. 2012. (Agency: TechProse).

• Instructional designer, writer, Cisco Smart Service Academy Partner Courses, edited 2 partner-facing eLearning courses to ready partners to sell Cisco services. 2012. (Agency: TechProse).

• Designer, writer, producer, Cisco Smart Net Total Care Promotion, developed a customer-facing service promotion, delivered as a Flash animation. 2012. (Agency: TechProse).

• Instructional designer, writer, producer, Cisco Service Sales Training, developed a compact, animated sales training module, delivered as an MP4 video. 2012. (Agency: TechProse).

• Producer, designer, writer, programmer, Programming for Non-Programmers. Produced an interactive eBook for the Blackberry Playbook and deployed it to the Blackberry App Store. 2012.

  2011

• Designer, writer, producer, Cisco Smart Analytics Demonstration, developed a customer-facing promotional demo, delivered as a Flash animation. 2011. (Agency: TechProse).

• Instructional designer, writer, developer, Cisco IPv6 Sales Readiness Course, developed eLearning to prepare Cisco sales people to sell a set of Cisco services. 2011. (Agency: TechProse).

• Instructional designer, writer Cisco Quoting & Ordering Job Aids, created job aids to assist Cisco account teams with quoting and ordering Cisco services. 2011. (Agency: TechProse).

  2010

• Designer, writer, producer, Cisco Inventory Collection Demonstration, developed a customer-facing promotional demo delivered as a Flash animation. 2010. (Agency: TechProse).

• Writer, Cisco Network Analytics Interface Demonstration, wrote a script and consulted on the image support for customer-facing promotion. 2010. (Agency: TechProse).

• Instructional designer, writer, developer, Cisco Smart Net Total Care, researched content and developed eLearning courses. 2010. (Agency: TechProse).

• Writer, developer, Introduction to Sarbanes-Oxley - iPhone App, adapted self-published book for use on the iPhone and deployed the iPhone app to the Apple App Store. 2010.

  2005 to 2009

• Instructional designer, writer, trainer, Cisco Unified Computing Introduction, conducted needs analysis, wrote training plan, developed content, trained participants. 2009. (Agency: TechProse).

• Producer, programmer, Miller Ringtone and Wallpaper promotion, developed a web site for delivering and monitoring mobile downloads. 2008.

• Instructional designer, writer, Cisco Collaboration Service, conducted needs analysis, and wrote a training plan and high level design document. 2008. (Agency: TechProse).

• Instructional designer, writer, Cisco Network Academy, on the team to upgrade courses in Cisco's Network Academy. 2007. (Agency: TechProse).

• Designer, programmer, Christmas at the Cathedral Mobile Companion, a phone-based application that promotes and describes a TV Gospel music special. 2007.

• Designer, programmer, City of Chicago Health Survey, mobile health resource provided to the public, produced with CADE, UIC, for the City of Chicago. 2006.

• Designer, programmer, JavaOne Mobile Conference Companion, mobile title providing conference highlights and updates, for Sun Microsystems. 2006.

• Writer, Cisco Network Academy, sample chapters to use a basis for upgrading an eLearning course for Cisco. 2006. (Agency: TechProse).

• Designer, programmer, Thomas the Tank Engine, a phone-based story title for Vocel. 2006.

• Designer, programmer, writer, Alice in Wonderland, Phone-based story title published by Kallisto for distribution world-wide. 2006.

• Designer, programmer, writer, Phone-based Anthrax Alert, a concept demo for a mobile public information alert, for School of Public Health, UIC-Chicago. 2005.

• Designer, programmer, writer, Phone-based Flu Alert, a concept demo for a phone-based information alert for School of Public Health, UIC-Chicago. 2005.

• Designer, programmer, writer, Advantage for Analysts Tour, a promotional software tour for Babcock and Brown. 2005. (Agency: TechProse).

• Designer, programmer, Visto Demonstration for Nextel, a phone-based, animated demo of Visto's iDEN software. 2005.

• Designer, programmer, Visto Demonstration for Rogers, a phone-based, animated demo of Visto's email software. 2005.

• Designer, ONE Campaign Concert Imagery, animations using Keyhole satellite imagery for the U2 concert tour, for Sun Microsystems. 2005.

• Designer, Sun and the ONE Campaign, a video presentation describing Sun's participation in the ONE campaign, for Sun Microsystems. 2005.

• Designer, programmer, ONE Campaign, a phone-based presentation urging participation in the ONE campaign, for Sun Microsystems. 2005.

• Designer, ONE Campaign Screen Saver, an animated presentation depicting satellite images of U2 concert locations and areas of concern in Africa, for Sun Microsystems. 2005.

  2000 to 2004

• Instructional designer, writer, Guide to Sarbanes-Oxley Act, a primer on the Act of Congress with examples and quizzes for Thomson Learning. 2004.

• Instructional designer, writer, programmer, Health & Safety, an animated elearning course for PacifiCorp. 2004.

• Instructional designer, writer, programmer, Ethical Conduct in the Workplace, an animated elearning course for PacifiCorp. 2004.

• Producer, programmer, designer, Work Is Murder,a murder-mystery game for mobile phones. 2004.

• Programmer, Voter Registration, a Java-based user interface for Election Systems & Software. 2004.

• Producer, programmer, Kallisto Composer for Mobile Phones,an authoring tool and runtime player for J2ME phones. Also wrote the software documentation, created content using the tool and tested on multiple handsets. 2003.

• Producer, instructional designer, writer, programmer, Sun Model Financial Institution,an animated technology presentation for Sun Microsystems. 2002.

• Producer, developer, Levanta Software Demonstration,an animated software presentation for LinuxCare. 2002.

• Producer, instructional designer, writer, The Oracle Advantage,an animated presentation describing Oracle's competitive advantage over PeopleSoft. 2002.

• Designer, programmer, SlidePoint,a Flash-based tool for assembling and composing slide shows using web-based assets. For Protigen, Inc. 2002.

• Producer, instructional designer, programmer, Cisco Wireless Technology, Edition 4,an update to the CD-based marketing presentation for Cisco Systems, Inc. 2002.

• Producer, instructional designer, programmer, Alteon Portfolio Sales Kit,a CD-ROM-based technology presentation and reference CD developed for Nortel Networks. 2001.

• Producer, instructional designer, programmer, Cisco Wireless Technology, Edition 3,an update to the CD-based marketing presentation for Cisco Systems, Inc. 2001.

• Producer, instructional designer, writer, artist, programmer, JavaScript Course,an online course for San Francisco State University. Developed the entire course from concept to coding. Acting as online instructor beginning Fall 2001.

• Programmer, Voting Kiosk Technology Demonstration,Modified Kallisto's Java-based multimedia tools to meet the needs of Election Systems & Software, Inc. 2001.

• Producer, instructional designer, writer, artist, programmer, Interaction Design Course,an online course for San Francisco State University. Developed the entire course from concept to coding. Acting as online instructor beginning Spring 2001.

• Producer, instructional designer, programmer, Cisco Wireless Technology, Edition 2,an update to the CD-based marketing presentation for Cisco Systems, Inc. 2001.

• Producer, instructional designer, programmer, Cisco Cluster Management Suite,a CD and web-based product demonstration and marketing presentation for Cisco Systems, Inc. 2000.

• Producer, interface designer, information architect, programmer, BioExpertise Web Site,a public web site targeted to biomedical professionals for Protigen. 2000.

• Producer, instructional designer, programmer, Cisco Wireless Technology,a CD-based marketing presentation for Cisco Systems, Inc. 2000.

• Content developer, interface designer 3Fusion Web-based Technology Presentation,a subset of a public web site communicating the 3Fusion business proposition. 2000.

• Producer, interface designer, programmer, Silicon Summit Web Site,a public web site targeted to prospective customers, industry analysts and the press. 2000.

• Interface designer, programmer, Vivaldi Web Site,a web site designed to aggregate consumer information for easy management and online commerce access. 2000.

  1995 - 1999

• Producer, designer, programmer, Kallisto Composer,a Java-based presentation composition tool for use with Kallisto's runtime engine for Java. 1999.

• Producer, designer, programmer, Kallisto Exporter, a Macromedia Director Xtra for exporting Director presentations to Kallisto's runtime engine for Java. 1999.

• Producer, designer, programmer, Kallisto Presenter, a Java-based presentation engine for delivering content-based presentations in any Java platform. 1999.

• Producer, designer, programmer, writer, Managed Boot Agent - Edition II, a CD-ROM-based technology and product presentation developed for 3Com. 1999.

• Producer, designer, programmer, writer, Managed Boot Agent, a CD-ROM-based technology and product presentation developed for 3Com. 1998.

• Producer, designer, programmer, writer, Token Ring Solutions, a CD-ROM-based technology and product presentation developed for Bay Networks. 1998.

• Producer, designer, programmer, writer, Desktop Management, a web-based product information presentation developed for 3Com Corporation. 1998.

• Producer, designer, programmer, writer, Introduction to TranscendWare, a product information CD-ROM and set of web pages developed for 3Com Corporation. 1997.

• Producer, designer, programmer, writer, Introduction to DynamicAccess, a product information CD-ROM and set of web pages developed for 3Com Corporation. 1997.

• Producer, designer, programmer, NEC - A Global Vision - Edition IV, a company information CD-ROM updated annually for NEC. 1997.

• Producer, designer, programmer, Levi's University - Quarterly Updates - no. 13 - 14, a product information kiosk that is updated quarterly with new products and marketing information. For Levi's Only Stores, Inc. 1997.

• Programmer Typing Test, a Director-based typing and response test used to evaluate candidates for emergency police and fire department switchboards. 1997.

• Programmer Ordering Applet, a Java-based testing applet that auto-configures to a wide variety of author designated parameters. 1997.

• Producer, designer, programmer, writer, Holo, an episodic adventure for the world wide web including interactive games. Uses HTML, Shockwave and Java technology. 1996.

• Producer, designer, programmer, Levi's University - Quarterly Updates - no. 9 - 12, a product information kiosk that is updated quarterly with new products and marketing information. For Levi's Only Stores, Inc. 1996.

• Producer, designer, programmer, Arena Entertainment System, a demonstration of an interactive entertainment system to be deployed in sports arenas. 1996.

• Producer, designer, programmer, writer, OpenDoc Tour - Edition II, an update to the CD-ROM- based marketing presentation covering the OpenDoc business proposition. For Apple Computer, Inc. 1996.

• Programmer, Greeting the Customer, an animated speaker support presentation for Wells Fargo Bank. 1996.

• Producer, designer, Speller, an add-on spell checker for use with multimedia authoring programs. 1996.

• Programmer, World of Sola - Update, a company information CD-ROM revised for Sola Optical. 1996.

• Producer, designer, programmer, NEC - A World Vision - Edition III, a company information CD-ROM updated annually for NEC. 1996.

• Producer, designer, programmer, writer, OpenDoc Tour, a CD-ROM- based marketing presentation covering the OpenDoc business proposition and targeted to commercial software developers. For Apple Computer, Inc. Runs on Macintosh and Windows. 1995.

• Producer, designer, programmer, Levi's University - Quarterly Updates - no. 5 - 8, a product information kiosk that is updated quarterly with new products and marketing information. For Levi's Only Stores, Inc. 1995.

• Programmer, Macintosh OS Essentials Kit, a company information CD-ROM for Apple Computer, Inc. 1995.

• Producer, designer, programmer, NEC - A World Vision - Edition II, a company information CD-ROM updated annually for NEC. Windows version. 1995.

• Producer, designer, programmer, NEC - IStand, a kiosk for the NEC booth at the Telecom95 convention. Produced in Toolbook for the Windows platform. 1995.

  1990 - 1994

• Producer, designer, programmer, NEC - A World Vision, a company information CD-ROM for NEC. Mac/Win 1994.

• Programmer, designer, Levi's University, a product information kiosk for Levi's Only Store employees. Produced for Levi Strauss & Co. Editions 1 to 4. 1994.

• Producer, designer, writer, programmer, Interactive Television Prototypes. Developed and implemented ideas for interactive TV shows for the Media Kitchen, a division of Paramount Technology Group, Palo Alto, CA. 1993.

• Writer, The Mobile CD, a CD-ROM based sales tool published by Apple Computer, Inc. 1993.

• Producer, designer, programmer, Storybook Prototype. Developed a prototype and cost estimate for developing an interactive storybook for Electronic Arts. 1993.

• Producer, designer, SynOptics Switching Technology, a Director-based sales presentation introducing new technology . Used as speaker support at the fall Interop tradeshow. For SynOptics Communications, Inc. 1993.

• Designer, programmer, VNA Worldwide Introduction, a Director-based presentation for UngerMann-Bass. Used as speaker support and interactive brochure. Mac/Win. 1993.

• Producer, SynOptics ATM Presentation on VHS cassette, a video based on the animated Director-based version previously created. Includes voice and music tracks. Used at Interop tradeshow and as a one-on-one sales tool. For SynOptics Communications, Inc. 1993.

• Designer, programmer, Mission to Mars, a prototype of a children's game developed for SmartWare. 1992.

• Producer, NetFrame Tradeshow Presentation, a video tape based on an animated Director presentation. Used as speaker support at tradeshows. Includes music and sound effects. For NetFrame, Inc. 1992.

• Designer, writer, programmer, SynOptics ATM Presentation, a Director-based sales presentation introducing new technology and products. Used as speaker support and one-on-one sales. SynOptics Communications, Inc. 1992.

• Programmer, The Apple Chronicle, a CD-ROM based interactive newspaper published by Apple Computer, Inc. A HyperCard-based application containing QuickTime movies, product demos and industry articles in 6 languages. Bundled in product box with selected computer models in fall of 1992. For ActiveMedia. 1992.

• Writer, programmer, Ofoto Tour, a Director-based tour of Ofoto scanning software, for Light Source. Translated into four languages and distributed world wide as an interactive brochure. Mac/Win. 1992.

• Designer, programmer, Mastering Language Arts, a part of the Mentor Series of educational software targeted to junior/ senior high and first year college students. For The Knowledge Factory. Mac/Win. 1992.

• Designer, programmer, NetFrame SuperServer Product Introduction, a Director-based presentation used as speaker support at a product introduction. For NetFrame, Inc. 1992.

• Designer, writer, programmer, The EtherSwitch Presentation, a Director-based tradeshow presentation including QuickTime video segments. For Kalpana, Inc., San Jose, CA. Versions created for Macintosh and Windows. Distributed nationwide as an interactive brochure. 1991.

• Designer, writer, 1-2-3 for Macintosh Tour Disk, a Director-based self guided tour of 1-2-3 for Macintosh. For Lotus Development Corporation. Subcontractor. Winner of the Distinguished Award for Demonstration Disks and Best of Show Award for Electronic Documentation at the New England Region Meeting of the Society of Technical Communications. 1991.

• Programmer, MasterPilot, a HyperCard-based front-end to a Tandem mainframe using MitemView as a link between HyperCard and the Tandem. For Master Software. 1991.

• Designer, programmer, writer, artist, SAMSLink Training Stack, training stack for the SAMSLink information system at Apple Computer, Inc. 1990.

• Graphic artist, animator, The LaserWriter Family and LaserWriter Product Stacks, product training stacks for Apple Computer, Inc. 1990.

• Designer, programmer, writer, artist, animator, Hypermedia and Multimedia - An Introduction, a promotional stack distributed by ShadowLight Designs to introduce people to the new interactive media. 1990.

• Designer, programmer, writer, HyperCard Basics, a lab stack used in the HyperCard Basics course offered by Falcon Microsystems. 1990.

  1987 to 1989

• Designer, programmer, BioWorld Demo Disk, SuperCard-based demo disk for I/o Publishing. Subcontractor. 1989.

• Programmer, AppleTalk Phase 2 and SNA Product Family, product introduction stacks for Apple Computer, Inc. 1989.

• Designer, writer, programmer, artist, TOPS Demo Disk, promotional demo disk for TOPS, a division of Sun Microsystems. 1989. (For HyperMedia Group)

• Writer, content developer, prototype developer, Macintosh Fundamentals and Beyond, interactive courseware on all aspects of the Macintosh computer. Winner of the 1989 CYNDY Award for Industrial Training. For Apple Computer, Inc. 1988.

• Designer, programmer, Studio Manager, for the Park Studio, Oakland, CA. 1988.

• Writer, desktop publisher, Apple Higher Education Sales Training Manual. For Apple Computer, Inc. 1988.

• Writer, data developer, Apple's Direct Response Center, Apple Computer, Inc. 1988.

• Designer, writer, desktop publisher, Manual for Advance, The Fundraising System. For D. B. Adams & Co. 1987.

Speaking Engagements and Stand-up Training

• Panelist, JavaOne Panel, a presentation covering the real world uses of PersonalJava. 1999.

• Instructor, HyperCard Stack Development, a two-day course delivered to employees of Apple Computer, Inc. Contractor to The Dublin Group. 1991.

• Instructor, Introduction to MitemView, a two-day course covering the use of HyperCard as a front-end to the Tandem Mainframe. Delivered to program analysts at Chevron. With Master Software. 1991.

• Instructor, Introduction to HyperCard, a two-day course on the use of HyperCard as a platform for training applications, for Applied Biosystems, Inc. With Master Software. 1991.

• Instructor, course developer, HyperCard Basics and HyperCard - Advanced Concepts. Two, day-long classes delivered to the Department of Energy. Contractor to Falcon Microsystems. 1990.

• Speaker, developer, writer, Hypermedia and Multimedia - An Introduction, delivered to the San Francisco Chapter of the National Society of Performance and Instruction. 1990.

• Speaker, developer, writer, Developing Training Using HyperCard, a session offered at the Region VIII Conference, ASTD, Monterey, CA. 1989.

• Speaker, developer, writer, Desktop Publishing Programs, for the staff at Computer Centrum. 1987.

• Speaker, Desktop Publishing - A Macintosh Business Seminar, for the customers of Computer Centrum. 1987.

• Instructor, course developer, A Beginner's Class in MS-DOS, for customers of Winners Circle Systems. 1987.